Where To Report Online Shopping Frauds In India?
Online shopping frauds are becoming more and more common. Each day, cybercriminals steal money from unsuspecting consumers. One of the easiest ways to protect yourself is to immediately report any suspected fraud to the authorities in your country and share it with others who might be encountering the same issue.
To complain to the e-commerce company, dial the number listed for the company's customer service department. At this point, the company may either solve the problem or forward your complaint to the company that manufactured the product or provided the service. If the problem is not solved at this stage, the following is what you should do next.
Maintain a record of all communications from the company, including emails and phone calls.
Email your country's Consumer Protection Laws unit. Contact your local law enforcement agency to alert them that the company is employing fraud.
Save all of these documents in a secure location for further cooperation and reference. When you file an online shopping fraud complaint with the authority, you can also report any other suspected instances of fraud after having filed this initial complaint.
If a consumer experiences a fraudulent transaction, NCH recommends that they file a First Information Report (FIR), make a police complaint, or report the incident to the Cyber Cell. These steps will ensure that local law enforcement takes the complaint seriously and allow you to provide information to law enforcement with complete confidence.
When reporting online shopping fraud, consumers can expect various responses. Some companies may refund the funds without issues, while others may request additional documentation, which can take considerable time and effort. Submitting a complaint is often long and tedious, but following up on it and maintaining consistency can help speed things along.
To ensure that you file a complaint with the correct agency, NCH recommends that consumers file online shopping fraud complaints with their local Consumer Protection Laws unit. Consumers can find contact information for this unit by simply searching in Google or searching for their name and the words "consumer protection agency."
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